Order Cards issue

Incident Report for Centtrip

Resolved

This incident has been resolved.

Posted Mar 02, 2023 - 11:21 UTC

Investigating

We are currently investigating an issue where new card orders are using the Cardholder First Name / Last Name as the Name on Card, rather than the Emboss Name. This problem is present with the Card Issuer, so we are working with them to resolve as quickly as possible.

Posted Feb 28, 2023 - 17:47 UTC

This incident affected: Account.