TECHNICAL ISSUE

Incident Report for Centtrip

Resolved

This incident has been resolved.

Posted Dec 14, 2022 - 17:39 UTC

Update

We are continuing to monitor for any further issues.

Posted Dec 14, 2022 - 15:59 UTC

Update

Our provider is experiencing technical issues which is affecting operations on our platform.

Posted Dec 14, 2022 - 14:14 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 14, 2022 - 12:20 UTC

Update

We are continuing to investigate this issue.

Posted Dec 14, 2022 - 11:25 UTC

Investigating

Your foreign exchange, payments, card loading and account transfer services are currently unavailable due to a technical issue. We apologise for any inconvenience and are working to resolve this as soon as possible.

Posted Dec 14, 2022 - 11:25 UTC

This incident affected: Account, API, and Integrations.